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Nonconformance Form – Initial Input
admin
2022-08-31T10:13:00-05:00
NONCONFORMANCE FORM - Chemical Representative Input
Your Email (dropdown menu)
(Required)
find your email address
sbaum@ver-techlabs.com
jberlin@ver-techlabs.com
rbutler@ver-techlabs.com
bkchipman@ver-techlabs.com
tdomenick@ver-techlabs.com
sfelker@ver-techlabs.com
sheidleberg@ver-techlabs.com
dmcnerney@ver-techlabs.com
tquirk@ver-techlabs.com
jrogers@ver-techlabs.com
rsadler@ver-techlabs.com
msathre@ver-techlabs.com
gstout@ver-techlabs.com
lvertin@ver-techlabs.com
1. Product
(Required)
2. Batch Code(s)
(Required)
3. General Description of Problem - select the option(s) that generally describe the nonconformance.
(Required)
Packaging
Packaging - problem with label
Packaging - problem with container
Appearance of Product
Appearance - color
Appearance - cloudy
Appearance - separation
Performance of Product
Performance - does not meet expectation for application
Performance - interferes with performance of other chemicals
Performance - significant variance from published titration chart
Performance - does not perform as well as previous batches
Adverse Effect on Equipment
Adverse Effect - film/slime buildup
Adverse Effect - chalky buildup
Adverse Effect - deteriorates tubing
Adverse Effect - deteriorates rubber
Adverse Effect - deteriorates metal
OTHER - please describe below
4. OTHER description - fill in if selected in item 3.
5. Location where problem has occurred (wash name, city, state)
(Required)
6. Contact information for individual on-site who can discuss nonconformance with technical team (Name, role, phone or email)
(Required)
7. When did the current nonconformance begin?
(Required)
8. Occurence
(Required)
New problem
Recurring problem - comes and goes without intervention
Recurring problem - has been previously resolved with intervention
9. If you checked that this was a recurring problem, what kind of intervention was attempted and what were the results?
10. Water Hardness, date measured (write NA if this is a packaging problem)
(Required)
11. Titration Results , date measured (write NA if this is a packaging problem)
(Required)
12. Water Softener
(Required)
no water softening system
water softener - operating normal
water softener - inconsistent or nonoperational
water softener - sufficient salt
NA - packaging problem
13. Did you provide a photo or video of the nonconformance to the technical team?
(Required)
yes
no
will forward
14. Are you submitting a product sample to the technical team?
(Required)
yes
no
NA
15. In your professional opinion, what do you think is causing the nonconformance and what might be a possible solution?